Features
Everything your team needs, in one simple workspace.
From customer records to campaigns, reports and billing — sprigoCRM covers the whole customer lifecycle without the bloat.
Customers
A single, tidy record for every customer.
Keep every contact in one place — searchable, categorised and always current — so anyone on your team knows who they're talking to.
- Categories and custom segments, with state and PIN-code lookup built in
- Import from CSV or Excel, and export whatever you're looking at in one click
- Consent source on every record, plus one-click subscribe and unsubscribe
- Archive instead of deleting, so nothing disappears by accident
Campaigns
Reach people where they actually read.
Write once and send to Email, SMS or WhatsApp. Pick exactly who gets it, preview what they'll see, and send now or schedule it.
- Audience by category, state or hand-picked customers — with a live count of who will receive it
- Rich-text email editor with banner images and a reusable image gallery
- Personalise with the customer's name, preview, and send yourself a test first
- Unsubscribed contacts and missing email addresses are skipped automatically
Templates & AI
Start from something good, not a blank page.
Save your best messages as templates your whole team can reuse, or begin from our ready-made starters and let the AI assistant help with a first draft.
- Ready-made starter templates for common campaigns
- Organise templates by category and channel
- AI assistant that drafts campaign copy you can edit before sending
Team
Bring the whole team in — with the right access.
Invite teammates by email and give each person exactly what they need, from full control to a simple read-only view.
- Owner, Admin, Marketing and Viewer roles
- Optional approval step before a campaign goes out to customers
- An activity log showing who changed what, and when
Reports
See what landed — and where.
Track sent, delivered and failed messages by channel and by state, so you can tell which campaigns and regions are working.
- Delivery results per campaign and per channel
- Regional breakdown by state
- A dashboard of customers, campaigns and activity at a glance
Billing
Clear plans. Simple payments. Proper invoices.
Start with a free trial, move to a plan when you're ready, and top up with extra campaigns whenever you need them.
- Monthly, quarterly and annual plans with an obvious campaign allowance
- One-off top-up packs for busy months
- Online payment and GST-ready invoices with your GSTIN
And the details that matter
The things you only notice when they're missing.
Security & audit trail
Role-based access, session timeouts, optional two-factor sign-in and an audit log on every account.
Business verification
A simple KYC step with PAN, optional GST and a document upload, reviewed by our team.
API & webhooks
Read and write your customer data from your own tools, and get notified when things happen.
Compliance built in
Per-account suppression lists, consent tracking and unsubscribe links on every campaign email.
Built-in support
Raise a ticket from inside the app and follow the conversation with our team.
Made for Indian businesses
State and PIN-code handling, GST invoicing and rupee pricing from day one.
See it for yourself — free for 45 days.
No credit card required. Bring your team, your customers and your campaigns.